Standards to Unlocking Mental Health Excellence

The Joint Commission offers five standards to unlock mental health excellence within your practice.

The Joint Commission suggests that within your practice you should be tailoring care to individual needs, embracing continuous improvement, ensuring a safe environment, cultivating staff competency, and empowering client engagement. Let’s review these five standards to make sure that your practice or company is meeting or exceeding these standards daily.

Tailoring Care to Individual Needs

Ask yourself, “how does your organization seek feedback and implement improvements in mental health services?” The Joint Commission encourages personalized care plans for each individual patient of your practice. Within your mental health company you should ensure that individualized treatment plans respect the unique needs and preferences of your patients.

What are you doing in your practice to ensure that this standard is met daily?

Embracing Continuous Improvement

Improvement within your company comes from your organization seeking and implementing practices based on feedback. Does your company collect feedback from both patients and staff? If not, maybe now is a good time to implement this within your practice.

If you do collect feedback, how are you actively seeking feedback about your services? Remember that the feedback is only the first step. The Joint Commission advises that not only do you seek feedback but that you implement changes to improve based on those suggestions. Improvements in mental health services can always be made to ensure that your practice is excelling to meet your patients where they are in their mental health journeys.

Ensuring a Safe Environment for Your Clients and Staff

The Joint Commission suggests that your company creates a safe space not only for your clients but your staff as well. What are some safety practices that your company implements to ensure daily safety within your practice? This is crucial to the operation of your practice.

Cultivating Staff Competency

Your mental health practice should be investing time and resources into ongoing training and development for your staff. Continued learning from your staff will create a caring and knowledgeable practice ready to take on even the most difficult situations that can arise in a mental health company.

Has your company completed any training lately that you felt like go above and beyond to provide professional development in the field of mental health? Share these resources!

Empowering Client Engagement

Within your mental health company are you involving your clients in their care decisions? Be sure to keep and encourage open communication within your practice. The Joint Commission has this standard to keep our company focused on client-centric practices. Remember that the client’s voice matters!

The Takeaway

All five standards provided by The Joint Commission have a focus and that is the client. Your mental health company should not only want the best for themselves but for their clients as well.

Are you implementing these five standards daily? If not, take a look into your daily practice and see where your company may need to adjust. If you need help bringing your program up to speed, we’re always here to help!

Share your insights with us on the blog! We would love to hear what other companies are doing to follow the Joint Commission’s standards for unlocking mental health excellence!