In today’s digital world, threats don’t just come from the outside. One wrong click, one unapproved software download, or one employee mistake can expose your clinic to malware, spyware, or even intentional insider harm. For outpatient mental health clinics—especially smaller operations—these risks can feel overwhelming.

At Curry Coaching and Consulting^TM, we work with clinics across Maryland to not only meet compliance standards but also safeguard the systems that support patient care. Preventing insider threats isn’t just about cybersecurity—it’s about protecting your clinic’s reputation, client data, and long-term sustainability.

Here’s how you can proactively reduce your risk.

1. Strengthen Endpoint Security

Start with the basics—every computer in your clinic should be protected:

• Install antivirus and anti-spyware software across all devices, and make sure it’s kept up to date.
• Use application whitelisting to control what software can be installed.
  

Require administrator approval for all software downloads to prevent unvetted programs from slipping through.

2. Set Clear Access Controls

Access should be granted based on necessity—not convenience:

• Limit employee access to only the systems and files required for their roles.
  

Enforce multi-factor authentication (MFA) for critical tools like email, electronic health records, and billing platforms.

3. Monitor and Log System Activity

You can’t fix what you can’t see:

• Use tools to monitor devices and network activity for signs of tampering or unauthorized access.
  

Set alerts for key events like software installations, failed login attempts, or large data transfers.

4. Conduct Regular Internal Audits

Schedule time—twice a year at minimum—to take stock:

• Review all installed software to ensure it’s approved and secure.
• Audit access logs and security measures to confirm they’re functioning properly.

5. Enforce Physical Security Measures

Cybersecurity starts with the physical workspace:

• Lock computers when not in use and secure all office spaces after hours.
  

Use password-protected screensavers that activate automatically after short periods of inactivity.

6. Provide Ongoing Employee Training

Your staff is your first line of defense:

• Offer yearly training on how to recognize phishing, malware, and suspicious behavior.
• Foster a culture where employees feel comfortable reporting anything unusual—early reporting can prevent serious consequences.

7. Establish and Insider Threat Program

Prevention begins with clear expectations:

• Outline acceptable use of your clinic’s systems in the employee handbook.
• For roles with access to sensitive data, conduct thorough background checks.

8. Implement Network Segmentation

Not all data should live in the same place:

• Separate sensitive data—like patient records and financials—from general use systems.
• Create guest Wi-Fi networks for visitors, keeping them off your clinic’s main systems.

9. Communicate Quickly and Clearly

If something goes wrong, your response time matters:

• Have a communication plan in place to alert staff quickly in the event of a breach.
• Make sure all team members know the steps to take when they notice unusual behavior.

10. Keep Systems Updated with Patch Management

Outdated systems are one of the most common entry points for attackers:

• Update all operating systems, applications, and security tools regularly.
• Wherever possible, set systems to update automatically.

11. Manage Third-Party Risk

Vendors and contractors can unintentionally open the door to threats:

• Restrict how much access third parties have to your systems.
• Require anyone handling sensitive data on your behalf to follow your clinic’s cybersecurity policies.

Whether your clinic is a team of 5 or 50, preventing insider threats doesn’t require expensive tools or IT expertise. It starts with awareness, clear policies, and a commitment to proactive planning.

At Curry Coaching and Consulting^TM, we help outpatient mental health clinics across Maryland build secure, sustainable practices—without the overwhelm. If you’re looking to strengthen your internal systems, we’re here to support you every step of the way.

Need help assessing your clinic’s cybersecurity readiness? Contact us today to learn more.